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Returns and Exchanges

 Returns Info

We hope you love your new purchase :) If something is not quite right, you can exchange the items or receive a store credit within 14 days ( Store Credits will need to be processed manually) Returned items must be brand new & unworn, with original tags attached.

No Refunds are given unless faulty, and we'll meet our obligations under the Consumer Guarantees Act.

Email returns@harryandher.co.nz quoting your order number and let us know whether you would like to exchange the item for another size or style, or return it for a store credit. We will issue you with a Return Authorisation Number (RA Number) which will need to accompany the item being returned.

Please note: We do not accept returns on sale items, undergarments, or items without a RA Number.

All sale items are final sale; no refund, exchange or store credit will be issued for sale items.

Please repackage the item, include the required info and send to:

Returns are at our discretion.

Harry & Her, 34 Albert Street, Whitianga, 3510.

You'll need to organise shipping. We cannot accept responsibility for the item until it is received at our shop, so it is recommended that you use a tracked service.


Email us at returns@harryandher.co.nz or phone 07 866 0014